How can we help you today?
Passports, visas and passes, foreign workers, appointments and status checks: it all starts here.
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Important notice
What do you need?
Passport
Apply for or renew a Malaysian passport, or arrange a travel document. Check the receiving and issuing offices near you.
Visa and pass
Check visa requirements by country, fees, and the right pass: social visit, employment, student or resident.
Foreign worker
Recruitment conditions, permits and renewals for employers of foreign workers and domestic helpers.
Appointment
Book an appointment and submit applications through the department’s online systems.
Status check
Check the status of your application, travel and pass without going to a counter.
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Step 1
Check the requirements
Read the conditions and fees for the service you want.
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Step 2
Prepare your documents
Download the forms and gather the required documents.
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Step 3
Submit your application
Submit online, or at the immigration office or UTC concerned.
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Step 4
Track the status
Follow your application and collect your document.
How long does it take?
The Client Charter target time for each service.
| Service | Time |
|---|---|
| Malaysian International Passport (PMA) | 1 hour (after payment) |
| Pasport Malaysia di Semenanjung bagi pemohon kelahiran Sabah dan Sarawak | 5 working days |
| Online Malaysian passport renewal | 1 working days |
| Limited Travel Document | 1 working days |
| Malaysia/Indonesia Border-Crossing Pass | 1 working days |
| Letter of Identity Declaration (SAP) | 30 working days |
| PMA/SAP (lost or damaged) | 5 working days |
| Kelulusan permohonan eVDR FWCMS pekerja asing pelbagai sektor | 5 working days |
Main services
Latest announcements
Need help?
Monday–Friday, 7.30 am – 5.30 pm
Call centre
03-8000 8000
Find an immigration office
The headquarters and the state offices: addresses and phone numbers.
Immigration Department of Malaysia – Headquarters
Jabatan Imigresen Malaysia , No. 15, Tingkat 1-7, Blok 2G4 (Menara & Podium), Persiaran Perdana, Presint 2, 62550 Wilayah Persekutuan Putrajaya. Malaysia
Tel: 03-8000 8000State Immigration Department, Perlis
Jabatan Imigresen Malaysia Negeri Perlis Perlis,, Aras 1-2, Kompleks Kementerian Dalam Negeri (KDN) Perlis, Mukim Seriab, Persiaran Wawasan, 01000 Kangar, Perlis
Tel: 04-9762636State Immigration Department, Kedah
Jabatan Imigresen Negeri Kedah, Tingkat 1&2, Bangunan Kementerian Dalam Negeri (KDN), Pusat Pentadbiran Kerajaan Persekutuan, Bandar Mu’adzam Shah , 06550 Alor Setar, Kedah Darul Aman
Tel: 04-7333302State Immigration Department, Pulau Pinang
Jabatan Imigresen Negeri Pulau Pinang, Jalan Kelasah, 13700 Bandar Seberang Jaya
Tel: 04-3973011State Immigration Department, Perak
Jabatan Imigresen Negeri Perak, Aras 2-4, Kompleks KDN, Persiaran Meru Utama, Bandar Meru Raya, 30020, Ipoh Perak
Tel: 05-5017100Jabatan Imigresen Wilayah Persekutuan, Kuala Lumpur
Jabatan Imigresen Kuala Lumpur, Aras LG, 1,2 & 5, Kompleks Kementerian Dalam Negeri (KDN), No 69, Jalan Sri Hartamas 1, Off Jalan Duta, 50550 Kuala Lumpur
Tel: 03-62057400